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Introduction

Linear is the tool of choice for ambitious startups to plan, build, and scale their products. Linear grounds their compensation philosophy in ensuring that their compensation packages remain fair, competitive, and up-to-date in the market. As a result, they commit to annual compensation reviews. However, with a growing team, tens of spreadsheets, and multiple data sources, Linear needed to streamline their compensation review process. As a result, Linear turned to Complete to help manage the process.

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The Problem

Linear’s semi-annual compensation review process included:

• Significant involvement of the people team, department leaders and the CEO
• 10,000+ data points to manage across 20 spreadsheets and 7 difference sources
• Uncertainty over who has access to sensitive compensation data within the organization

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As a result, leadership invested tens of hours sifting through and making sense of data before they could act on it. 

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When exploring other platforms, the lack of flexibility in their tooling prohibited them from being able to use the tools and a lot left to be desired.

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They needed a platform that not only had the capability to run compensation cycles, but made compensation insights easy to understand for all stakeholders – from employees to managers to executives.

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Enter Complete

Linear partnered with Complete to revise their bands, levels, and compensation planning process. Key initiatives included:

• Revised pay bands and levels: Complete worked with Linear to conduct a market assessment and internal review to create revised bands and levels, ensuring that Linear’s compensation strategy remained competitive for recruiting talent and progressing employees through the company.

• Proactive communication: band adjustments were pushed out and shared with relevant stakeholders prior to the compensation cycle, providing additional context ahead of time to enable them to have productive conversations with their teams.

• Streamlined process: Complete and Linear reassessed the set of managers, directors, and executives that needed to be involved at each step of the compensation process, from compensation reviews to approvals. This ensured that the right people were involved at the right time.

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With Complete’s integration capabilities, Linear seamlessly added Complete to their existing repertoire of tools, including HRIS, Benchmarking and ATS software. This way, relevant information made itself easily accessible for all teams.

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