At Complete, we are keenly aware that the data we handle is among the most sensitive and critical assets for our customers. Compensation information is not just numbers on a spreadsheet; it’s the backbone of organizational trust, employee satisfaction, and competitive positioning. That’s why security and privacy aren’t just features we tack on—they are integral to every aspect of our software development process. Let’s dive deeper into what this means for the product and engineering teams at Complete.
From day one, Complete has made a strategic decision to concentrate on compensation planning and recruiting workflows. Unlike aspects of the compensation program that evolve as you scale like which benchmarking data you use, workflows are consistently error-prone and laborious. Additionally, we’ve seen that companies reliant on data sharing incur the risk of ingesting, de-identifying, and creating generalized customer data. On a more tactical level, this also means that we can provide our largest enterprise customers isolated environments to add an extra layer of security.
Different companies have different philosophies when it comes to sharing leveling and pay bands information for their companies. For example, companies may be comfortable with managers being able to view this data for up to their level, but no higher.
Roles and permissions aren’t just a module in our system; they are the very foundation upon which we’ve built our platform. We’ve designed our software to make it exceedingly easy for administrators to configure permissions accurately and efficiently.
Complete offers highly customizable controls, allowing for per-job-family or per-role sharing of compensation data, including controls to turn visibility of Whether you need granular control over who can view executive compensation packages or broad permissions for department leads, our system adapts to your organizational structure. This flexibility ensures that sensitive data remains protected while enabling seamless collaboration across teams.
In today’s rapidly evolving threat landscape, relying on traditional security measures is not enough. That’s why we heavily leverage best-in-class tooling to proactively monitor every facet of our infrastructure. From Cloud and SaaS applications to Network, Identity, and Endpoints, we’ve implemented a comprehensive security posture that leaves no stone unturned.
Our codebases undergo rigorous security assessments, including Software Composition Analysis (SCA) and Static Application Security Testing (SAST). These tools help us identify and remediate vulnerabilities at the earliest stages of development, ensuring that our software remains robust against emerging threats. Finally, for managing our AWS infrastructure, we and our partners leverage Falco, GuardDuty, etc. for real-time monitoring, intrusion detection, and threat detection.
We understand that trust isn’t given—it’s earned. To that end, we’ve been SOC 2 Type II certified since 2022 and consistently renew our certification to demonstrate our ongoing commitment to security and operational excellence and are in the process of pursuing additional certifications like ISO 27001 and more. In the spirit of transparency, you can access this documentation, control coverage, and more here: security.complete.so
Security and privacy are not destinations but ongoing journeys. We are continually investing in our people, processes, and technology to stay ahead of the curve. If you’re a security-minded engineer and the challenges above excite you, I would love to hear from you — anant@complete.so.
